Shipping & Delivery Policy
Shipping & Delivery Policy
Last Updated: January 10, 2025
At TeePrintfy, all products are made-to-order. This means each item is custom printed specifically for you after your order is placed. This approach ensures premium quality while helping reduce unnecessary waste.
Please review the shipping and delivery information below to understand how your order is processed and shipped.
1. Business Hours & Order Processing Time
Orders are processed on business days (Monday through Friday, Eastern Standard Time – EST).
Holidays
We do not process or ship orders on U.S. postal holidays, including:
- New Year’s Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
Handling & Production Time
Before shipping, each item goes through design verification and printing. Our production facilities are located in the United States and Vietnam.
- Orders produced in the United States: 2 – 4 business days
- Orders produced in Vietnam: 3 – 5 business days
2. Shipping Time (Transit Time)
Once your order has been processed and shipped, delivery time depends on the destination and the origin facility.
| Destination | Origin Facility | Shipping Method | Estimated Transit Time |
|---|---|---|---|
| United States | USA | Standard Shipping | 5 – 8 Business Days |
| United States | Vietnam | Standard Shipping | 10 – 16 Business Days |
| Rest of the World | USA / Vietnam | Standard Shipping | 10 – 20 Business Days |
Total Estimated Delivery Time = Processing Time + Shipping Time
3. Shipping Costs
Shipping fees are calculated automatically at checkout based on the weight, dimensions, and destination of your order. Please review the final shipping cost in your cart before completing your purchase.
4. Order Tracking
We understand the importance of tracking your order.
- Tracking Number: Once your order ships, you will receive a confirmation email with a tracking number and tracking link.
- Order Updates: Automated email notifications will be sent at key stages of the delivery process.
5. Delivery Guarantee
Your satisfaction is our priority.
- Lost in Transit: If your order is not delivered within 30 business days from the purchase date, we will issue a 100% full refund to your original payment method.
- Incorrect Address: Please ensure your shipping address is correct at checkout. TeePrintfy is not responsible for orders delivered to an incorrect address provided by the customer.
6. Contact Information
If you have questions regarding shipping or tracking updates, please contact our support team:
Email: support@teeprintfy.com
Phone: (479) 322-7379
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)